To schedule an appointment, call: 502.863.4242
What to Expect...
Prior to your First Visit
The best way to ensure a quicker and more efficient first visit with us is to be sure you are well
prepared. When you schedule your first appointment, our office staff will ask you a few basic questions
related to your contact, insurance, and injury information. You can save additional time on your first
visit by filling out your required patient paperwork ahead of your arrival at the clinic. We have several
options for you to receive the paperwork such as filling out our online form, printing the PDF file,
emailing, or mailing to your preferred address. The option to fill out the paperwork onsite at your
appointment is available too.
As a courtesy to our patients, our office staff will verify your physical therapy benefit information with
your insurance provider prior to your initial visit. While this is not a guarantee of benefits, coverage, or
payment, we try our best to provide you with as much information regarding billing and payment before
you receive treatment. Most insurance companies do require an order from a Physician for physical
therapy services to be provided. For your reference, we do have a list of In and Out of Network
insurances and if an order is required for treatment. Our office staff would be happy to verify
your insurance requirements as well.
Haven't scheduled an appointment yet?
Follow this link to submit your patient forms online to our clinic!
At Your First Appointment
Please come prepared for your appointment with your Driver’s License or valid ID, insurance card(s),
physical therapy order from your physician (if required), completed paperwork (if completed ahead of
time), and a medication list complete with prescription name, dosage and frequency administered.
We begin by having you fill out paperwork that helps us build your case file. It will include insurance information, personal demographics, and medical history. After this information has been received, you will go through an initial evaluation with your physical therapist. During the evaluation, your therapist will obtain a thorough history about your condition, perform a physical exam, and then develop a customized treatment plan with a detailed set of exercises and goals.
Along with the examination and treatment during your initial visit, the other important and key factor to your rehabilitation plan is your relationship with your therapist. The initial evaluation appointment allows you to establish a sense of trust, respect and understanding between you and your therapist. Medical history, daily routines, specific injuries, and other background information are vital parts that can affect how your therapist designs your treatment plan.
On Subsequent/Follow-Up Visits
Depending on the severity, intensity, and status of your evaluation, your therapist will decide the frequency and duration of your follow-up visits. For most cases, we like to see our patients for treatment 2-3 times a week for 4-6 weeks. Before your follow-up appointment with your referring physician or every 30 days, your therapist will take measurements and perform additional functional tests to evaluate and determine the progression towards your goals. This progress report will then be forwarded to your referring provider. If the physician has any comments or concerns regarding your progress, they will contact our office and speak to your therapist.
Home exercise programs will be developed by your therapist at the time of your initial visit, and progressed as your functional status improves. These programs are crucial to your rehabilitation plan and should be followed verbatim. Our therapists and technicians do everything they can to assist you while at our clinic, but your dedication and compliance with the detailed program designed for you is also a key factor.
Our goal is to improve your pain, function, and overall wellness from the time of your initial visit. If by chance there is little-to-no improvement after a reasonable amount of time, your therapist will recommend further evaluation by a specialist or have you return to your referring physician for additional consultation. We do our best to treat our patients in the most efficient manner to achieve their initial treatment goals of maximum pain free function.
